Last Updated: December 2024
This Marketing Communications Policy ("Policy") explains how Five Class Automotive Detailing ("we," "our," or "us") handles marketing communications and your rights regarding such communications. This Policy is designed to comply with applicable federal and state regulations, including but not limited to the Controlling the Assault of Non-Solicited Pornography And Marketing Act ("CAN-SPAM Act"), codified at 15 U.S.C. § 7701 et seq., the Telephone Consumer Protection Act ("TCPA"), codified at 47 U.S.C. § 227, and Oregon state consumer protection laws, including ORS 646.605 et seq. This Policy supplements our Privacy Policy and Terms of Use.
2.1 Types of Marketing Communications
Five Class Automotive Detailing may send the following types of marketing communications, all of which comply with applicable federal and state regulations:
2.2 Frequency
Marketing communications are sent on an occasional basis. The frequency may vary based on seasonal promotions, special events, or service updates. We strive to provide valuable, relevant content and will not overwhelm you with excessive communications, consistent with best practices and regulatory guidance.
3.1 Express Consent
We will only send you marketing communications if you have provided express consent. Consent may be obtained through:
3.2 Separate from Service Communications
Your consent to receive marketing communications is separate from service-related communications. Even if you opt out of marketing communications, we may still contact you regarding:
4.1 How to Opt Out
Pursuant to the CAN-SPAM Act (15 U.S.C. § 7701 et seq.) and the TCPA (47 U.S.C. § 227), you may opt out of receiving marketing communications at any time through any of the following methods:
4.2 Processing Time
In compliance with the CAN-SPAM Act, we will process your opt-out request as soon as reasonably possible, typically within 10 business days. You may continue to receive marketing communications during this processing period, but we will honor your request promptly thereafter.
4.3 Effect of Opt-Out
Opting out of marketing communications will:
5.1 SMS Consent and TCPA Compliance
In compliance with the Telephone Consumer Protection Act ("TCPA"), codified at 47 U.S.C. § 227, and its implementing regulations, if you have selected SMS notifications in our quote request form, you provide express written consent to receive text messages from Five Class Automotive Detailing. Message frequency varies. Message and data rates may apply. By providing your mobile telephone number and selecting SMS notifications, you acknowledge that you are the subscriber to the mobile telephone number provided or that you have authorization from the subscriber to provide such consent.
5.2 SMS Opt-Out
Pursuant to TCPA requirements, you may opt out of receiving SMS messages at any time by replying "STOP" to any text message from Five Class Automotive Detailing. For help, reply "HELP" to (541) 214-5352. After texting "STOP," you will receive one final confirmation message confirming your opt-out request. Once you opt out, you will no longer receive marketing text messages, but you may continue to receive service-related transactional messages.
5.3 Carrier Information
Carriers are not liable for delayed or undelivered messages. We are not responsible for any charges imposed by your mobile carrier for receiving text messages. Standard message and data rates may apply as determined by your mobile carrier.
We may use the following information for marketing purposes (only with your consent):
We do not sell your personal information to third parties for marketing purposes.
Five Class Automotive Detailing does not share your personal information with third parties for their direct marketing purposes without your explicit consent. We may use third-party service providers to help us send marketing communications, but these providers are contractually obligated to use your information only for the purpose of sending communications on our behalf.
You can update your marketing communication preferences at any time by:
In compliance with the Children's Online Privacy Protection Act ("COPPA"), codified at 15 U.S.C. § 6501 et seq., we do not knowingly send marketing communications to minors under the age of 18. We do not knowingly collect, use, or disclose personal information from individuals under the age of 13 without verifiable parental consent, as required by COPPA. If you believe we have inadvertently collected information from a minor, please contact us immediately at tyskidmore90@gmail.com or (541) 214-5352 so we can promptly remove such information from our marketing lists and databases.
Five Class Automotive Detailing reserves the right to modify this Marketing Communications Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this Policy periodically to stay informed about our marketing practices.
If you have any questions about this Marketing Communications Policy or wish to update your preferences, please contact us:
Five Class Automotive Detailing
29 N J St
Cottage Grove, OR 97424
Email: tyskidmore90@gmail.com
Phone: (541) 214-5352